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Recover Username

If you have a verified account email address or notification email address, you can recover your username using the Forgot username link. If you do not have either a verified account email address or notification email address, you must contact your practice to recover your username.

  1. On the logon page, click Forgot username.
  2. Type your verified account email address.
  3. Click Submit.

    Note: If you do not have a verified account email address, type your notification email address and click Submit. Then, you must type your Last Name, Date of birth (mm/dd/yyyy) and click Submit.

    A message appears notifying you that an email containing your username has been successfully sent.

  4. Open the email to view your username.